# default > default knowledge base – help articles and documentation. ## Happening Now - [Welcome Discount](https://help.vuoriclothing.com/en_us/where-is-my-welcome-discount-code-SJDbKoUw.md): If you scroll down to the bottom of our website you will see a white box in the footer to sign you up for our email newsletter. After submitting you will rec... - [Vuori Palm Desert x Jack Draper: Exclusive Gift with Purchase Offer](https://help.vuoriclothing.com/en_us/vuori-palm-desert-x-jack-draper-exclusive-gift-with-purchase-offer-S1L3wB8Obl.md): Heres the approved TC Copy Make a purchase of at least 500 USD in a single transaction after any discounts and before tax and receive a Jack Draper Autogr - [Vuori NYC Mini Tennis Tote Gift with Purchase](https://help.vuoriclothing.com/en_us/vuori-nyc-mini-tennis-tote-gift-with-purchase-S19u5lp8Mg.md): While supplies last Make a purchase of at least 200 USD in a single transaction after any discounts and before tax and receive a limitededition mini t ## Ordering & Payment - [Welcome Discount](https://help.vuoriclothing.com/en_us/where-is-my-welcome-discount-code-SJDbKoUw.md): If you scroll down to the bottom of our website you will see a white box in the footer to sign you up for our email newsletter. After submitting you will rec... - [Can I change or cancel my order?](https://help.vuoriclothing.com/en_us/change-or-cancel-order-rJW9qbHIP.md): Once an order has been placed, we are unable to make modifications. However, we are more than happy to help you with a return for a full refund once you have... - [International Ordering](https://help.vuoriclothing.com/en_us/international-launch-rk6RmWzQ9.md): We now ship to a handful of countries around the world! Simply toggle to a different country in the top right corner of our website by clicking th... - [Fake Vuori Websites](https://help.vuoriclothing.com/en_us/fraud-protection-S1luFEIpO.md): Occasionally, scammers will create fake sites using our brand's imagery and products. Often these websites advertise site-wide sales or offer items at a sign... - [AfterPay](https://help.vuoriclothing.com/en_us/afterpay-SyCmsddd.md): What is Afterpay? Installments with Afterpay is a service that allows you to make purchases now and pay for them in 4 payments made every 2 weeks without ... - [How to contact Vuori Support?](https://help.vuoriclothing.com/en_us/how-to-contact-vuori-support-rySunihqq.md): The fastest way to reach us is either by email or chat. We work Monday through Friday 9-5 PST and look forward to hearing from you! Email: support@vuori... - [Podcast & Newsletter First Purchase Discounts](https://help.vuoriclothing.com/en_us/podcast-newsletter-first-purchase-discounts-SkHvXBM9j.md): These discount codes are limited to new customers only and exclusions apply including sale items and gift cards - [How to find the closest Vuori Retail Store](https://help.vuoriclothing.com/en_us/how-to-find-the-closest-vuori-store-rJOu3ePgC.md): We - [Vuori Retail Store Inventory](https://help.vuoriclothing.com/en_us/vuori-retail-store-inventory-S14ILhKb0.md): We do not have access to the stores inventory My best recommendation would be to call the store directly if you would like to inquire about which items they - [Refer A Friend Promotion](https://help.vuoriclothing.com/en_us/refer-a-friend-promotion-ry983AQLMe.md): Have a friend that would love Vuori Our Refer A Friend promotion gives them 20 off their first online order of 150 or more After they make an online pur ## Shipping & Tracking - [Which countries does Vuori ship to?](https://help.vuoriclothing.com/en_us/which-countries-does-vuori-ship-to-B11zHnBp5.md): Vuori is regularly adding new countries to our distribution. We currently ship to the following countries outside of the United States: Australia Canad... - [How long do orders usually take to ship?](https://help.vuoriclothing.com/en_us/how-long-do-orders-usually-take-to-ship-H1UrSdjIv.md): As soon as you make a Vuori purchase, our fulfillment center immediately processes your order to get your gear delivered on time. Ground orders can take up t... - [What type of mail carriers do you ship with?](https://help.vuoriclothing.com/en_us/what-type-of-mail-carriers-do-you-ship-with-B1OSLOoLP.md): We ship with two carriers to anywhere in the United States: USPS & UPS. The carrier is dependent on the location of the shipping address and the type of ship... - [Having trouble with the tracking number?](https://help.vuoriclothing.com/en_us/having-trouble-with-the-tracking-number-BJorwdjUw.md): Once you receive your tracking email please allow 24 hours for carrier updates to occur. Reach out to support@vuoriclothing.com for further assistance. - [How to contact Vuori Support?](https://help.vuoriclothing.com/en_us/how-to-contact-vuori-support-rySunihqq.md): The fastest way to reach us is either by email or chat. We work Monday through Friday 9-5 PST and look forward to hearing from you! Email: support@vuori... - [Missing Items](https://help.vuoriclothing.com/en_us/missing-items-SJ60nvmlR.md): If you are missing an item from your order please check your - [Phone Number](https://help.vuoriclothing.com/en_us/phone-number-Sy_jk0SeC.md): To con - [Free Shipping](https://help.vuoriclothing.com/en_us/free-shipping-BJDAfnfiC.md): We o ## Returns - [What is your return policy?](https://help.vuoriclothing.com/en_us/what-is-your-return-policy-Sy8o6psIP.md): We accept returns for gear purchased through our website and at our Vuori retail store locations within a 120-day period for a refund back to the original fo... - [How to create a return?](https://help.vuoriclothing.com/en_us/how-to-create-a-return-SkBv8QGVq.md): Start your return by clicking HERE with your order number and order email. Please ensure you use our Vuori return shipping labels to avoid extende... - [When will I be refunded for my return?](https://help.vuoriclothing.com/en_us/when-will-i-be-refunded-for-my-return-B141nbSLw.md): Refunds for returns are processed within 3-5 business days after we receive your package. Order shipping costs to ship items to you are non-refundable,... - [Gift Returns](https://help.vuoriclothing.com/en_us/gift-returns-HyqChOi8w.md): While we do not offer direct exchanges, we are happy to provide you with a Vuori Gift Card to use on our website as long as we can find the original order pl... - [Exchanges](https://help.vuoriclothing.com/en_us/how-do-i-create-an-exchange-SyqMrSabF.md): While we do not offer direct exchanges you can use our Return Portal to generate a free return label for any purchases made on our website and then pla... - [How to contact Vuori Support?](https://help.vuoriclothing.com/en_us/how-to-contact-vuori-support-rySunihqq.md): The fastest way to reach us is either by email or chat. We work Monday through Friday 9-5 PST and look forward to hearing from you! Email: support@vuori... - [Can I return my online order in-store?](https://help.vuoriclothing.com/en_us/can-i-return-my-online-order-in-store-SJMxxYo8w.md): Absolutely! Visit any of our Vuori Retail Stores with your Customer PO / Order Number and we'll set you up with a refund back to the original method of payme... ## Product Information - [Where is your gear designed and built?](https://help.vuoriclothing.com/en_us/where-is-your-gear-designed-and-built-r1rVhojUw.md): We design all of our products in-house at our corporate headquarters in Carlsbad, California, surrounded daily by sun-drenched beaches and the coastal lifest... - [Gift Cards](https://help.vuoriclothing.com/en_us/gift-cards-B1RDPooIv.md): Digital and Physical Gift Cards - [How often is gear restocked?](https://help.vuoriclothing.com/en_us/how-often-is-gear-restocked-HJfoeJuu9.md): While we can’t give exact restock dates, we usually have two large restocks a year on our site - once in early Spring and then again in Fall. If you ar... - [Sizing Guide](https://help.vuoriclothing.com/en_us/sizing-guide-B1gIWdsLw.md): Men's Top Vuori Size XS S M L XL XXL Chest (Inches) 33-35 35-37 37-40 40-43 43-47 47-52 Women's Tops Vuori Size XXS XS... - [Vuori x Hume](https://help.vuoriclothing.com/en_us/vuori-x-hume-deodorant-body-mist-B15pXlUnY.md): Why is Hume Supernatural Deodorant better? Most deodorants simply try to cover up the odor. No wonder they don't work! Hume made a better product with a sma... - [Product Issue Form](https://help.vuoriclothing.com/en_us/product-issue-form-HyKY8gPZR.md): If you are - [Vuori Retail Store Inventory](https://help.vuoriclothing.com/en_us/vuori-retail-store-inventory-S14ILhKb0.md): We do not have access to the stores inventory My best recommendation would be to call the store directly if you would like to inquire about which items they - [Kore Short Fit Guide](https://help.vuoriclothing.com/en_us/kore-short-fit-guide-BJHRnNXJJe.md): One Short Every Sport The Kore Shorts have a classic athletic fit falling just above the knee with an anywhere and everywhere versatility Move free - [All About Our Men's Shorts](https://help.vuoriclothing.com/en_us/all-about-our-men-s-shorts-ryA79J3X0.md): Mens Short Guide Skys out thighs out How much thigh you may ask you decide We have all your short options organized by inseam  Style - [Product Care](https://help.vuoriclothing.com/en_us/product-care-SJIGpNHm1l.md): Washing Instructions We - [Men's Shorts Directory](https://help.vuoriclothing.com/en_us/men-s-shorts-directory-rk4aeHrQJl.md): Mens Short Directory Kore Short Fabric Soft lightweight ultra stretch performance woven 48 Recycled Polyester 42 Polyester - [Vuori Men's Pants Collection](https://help.vuoriclothing.com/en_us/vuori-mens-pants-collection-B1IezBB71x.md): Mens Pant Directory Aim Pant Fabric Light weight textured woven 67 Polyester 25 Cotton 8 Elastane Fab - [Women's Pants Collection Guide](https://help.vuoriclothing.com/en_us/womens-pants-collection-guide-ryW56uR71x.md): Halo Essential Wideleg Fabric DreamKnit 89 Recycled Polyester 11 Elastane Fabric Weight 185 gsm Inseam - [Women's Shorts Directory](https://help.vuoriclothing.com/en_us/women-s-shorts-directory-rJwj_61Nye.md): AllTheFeels Short Fabric BlissBlend Fabric 75 Recycled Polyamide 25 Elastane Fabric Weight 240 gsm Ins - [Vuori Leggings Guide](https://help.vuoriclothing.com/en_us/vuori-leggings-guide-BkMDf9N1Jg.md): Womens Legging Directory Halo Vintage Legging Fabric 89 Recycled Polyester 11 Elastane Fabric Weight 185 gsm Inseam 255 Fit High Rise - [Men's Meta Pants Directory](https://help.vuoriclothing.com/en_us/mens-meta-pants-directory-rknIhJJxe.md): Meta Pant Fabric VersaLife 100 Polyester Fabric Weight 215 gsm Inseams 32 Regular 30 Short 24 Long Fit Tailored Modern Fit - [Vuori Snow](https://help.vuoriclothing.com/en_us/vuori-snow-HyPH0ztxbx.md): Mens ## Partnering - [V1 Community Program](https://help.vuoriclothing.com/en_us/vuori-v1-community-program-r11FRooLw.md): The V1 Community Program is a community of certified and active fitness professionals including trainers studio owners coaches and athletes who motivate - [Wholesale](https://help.vuoriclothing.com/en_us/how-do-i-become-a-wholesaler-Sy0x0jjLw.md): We are stoked you are interested in selling our gear, however, we are not currently seeking out new wholesale partnerships at this time. If you have any ques... - [Careers](https://help.vuoriclothing.com/en_us/are-you-hiring-r1pEgno8w.md): We are unable to accept and forward resumes directly through our support team but please feel free to browse our open positions and apply on Linkedin. Here i... - [Podcast & Newsletter First Purchase Discounts](https://help.vuoriclothing.com/en_us/podcast-newsletter-first-purchase-discounts-SkHvXBM9j.md): These discount codes are limited to new customers only and exclusions apply including sale items and gift cards - [V1 Community Program FAQs](https://help.vuoriclothing.com/en_us/v1-community-program-faqs-rkoHnmoJJl.md): Q Who can apply to the V1 Community Program Currently we are only accepting applications from Professional Athletes and Certified Trainers and Coaches