# When will I be refunded for my return?

> Refunds for returns are processed within 3-5 business days after we receive your package. Order shipping costs to ship items to you are non-refundable,...

Source: https://help.vuoriclothing.com/en_us/when-will-i-be-refunded-for-my-return-B141nbSLw

Last updated: 2026-10-09T18:38:58.629Z

## **Online Purchase Refunds:**

Refunds for returns are processed within 2 business days after we receive your package. Order shipping costs are non-refundable, keep in mind Standard Shipping is free for orders over $75 for all US customers.

Please ensure that you use our [**Vuori Return Portal**](https://returns.narvar.com/vuoriclothing/returns "https://returns.narvar.com/vuoriclothing/returns") to generate a pre-paid Vuori shipping label to avoid extended processing times.

**\*\*For orders paid with Amazon Pay, returns must be completed within 90 days** to receive a refund to the original payment method.

  

**Online orders Purchased with a Gift Card:**

If a gift card was used to pay for the full purchase amount, any refund will be issued back to the gift card used at checkout.

If you no longer have access to your gift card number, search your email for a message containing "gift card" in the subject line. These emails may sometimes be delivered to your spam or promotions folder.

  

**Online order purchased with a gift card and another form of payment:**

If you paid using both a Vuori gift card and another payment method (such as a credit card), refunds will be applied first to the non-gift-card payment method, up to the amount originally charged to that payment method. Any remaining refund amount will be issued to a gift card.

  

Example:

If your order total was $100 and you paid $50 with a gift card and $50 with a credit card, a $60 refund would be issued as follows:

*   $50 refunded to the credit card
*   $10 refunded to a gift card

Note: If you return an online order to a retail store, refund allocation may differ. For purchases made using both a gift card and another payment method, the refund may be issued primarily to a gift card. Please refer to "Retail Purchases Made with a Gift Card and Another Form of Payment" below for details.

## **Retail Purchase Refunds:**

Refunds for in-store purchases and returns may not appear on your statement as a separate refund. Instead, your original purchase amount may be adjusted to reflect the returned item(s).

  

Example:

If you purchased $300 worth of Vuori products on Monday and returned $100 worth on Tuesday, you may see a charge of $200 posted on Monday rather than a separate $100 refund posted on Tuesday.

**\*\*For orders paid with Amazon Pay, returns must be completed within 90 days** to receive a refund to the original payment method.

  

**Retail refunds from purchases made with a gift card and another form of payment:**

If you paid using both a Vuori gift card and another payment method, refunds will be applied first to the gift card, up to the amount originally charged to the gift card. Any remaining refund amount will be issued to the other payment method.

Example:

If your purchase total was $100 and you paid $50 with a gift card and $50 with a credit card, a $60 refund would be issued as follows:

*   $50 refunded to the gift card
*   $10 refunded to the credit card

  
If you have any questions regarding your refund or do not see your refund within 10 business days of delivery, please contact us at [support@vuori.com](mailto:support@vuori.com).
