# Welcome Discount Troubleshooting

> with the code  NEWVUORIV220

Source: https://help.vuoriclothing.com/en_us/welcome-discount-troubleshooting-SJt5eWjkkx

Last updated: 2026-08-07T22:00:13.681Z

If you are having trouble with your welcome discount, here are some tips:

*   Be sure you are entering the correct code: NEWVUORI-V220
*   Remember that the discount does not apply to sale items
*   If you've already made a purchase, the discount will not work as it only applies to your first purchase

Due to limitations in our system, it's not possible to apply discounts to orders after they have been processed.

Our Welcome discount cannot be combined with other offers and can only be redeemed online at [vuori.com](https://vuori.com/) or redeemed at a [Vuori Retail Store](https://vuoriclothing.com/apps/store-locator). Excludes sales items and the purchase of gift cards. Valid for one-time use only on your first purchase with Vuori. If you purchased before signing up for the newsletter, the Welcome Discount will not work, as it is designed for your first order only. You can use a gift card as all or partial payment along with the Welcome Discount. 

  
_\*Free shipping is calculated on the price of your order after discounts and before taxes for all US customers_