# Gift Returns

> While we do not offer direct exchanges, we are happy to provide you with a Vuori Gift Card to use on our website as long as we can find the original order pl...

Source: https://help.vuoriclothing.com/en_us/gift-returns-HyqChOi8w

Last updated: 2024-06-07T19:07:55.267Z

For US orders, we do not offer direct exchanges, however, we are happy to provide you with a Vuori Gift Card in the amount of the original purchase price as long as we can find the original order placed on our website or at a Vuori Retail Store. 

Some items are marked as Final Sale, these items are usually purchased at a Vuori Warehouse Sale or other Alternative Retail. Final Sale items do not fall under our Investment in Happiness Policy and can not be returned, exchanged, or processed for store credit. If a Final Sale item is sent to our returns facility, it will not be sent back to the sender unless the sender provides a return shipping label. Vuori is not responsible for Final Sale Items sent back to our returns facility. 

If you have questions on whether your gift is eligible for a return or exchange, please contact us with the below information: 

  
  

Email us at [support@vuori.com](mailto:support@vuori.com?subject=Gift Return Request) with:

*   Name of the purchaser or shipping address name
*   Customer PO Number / Order Number
*   The style, color, and size of the item(s) you are returning

If the gift was purchased at one of our US [**Vuori Store Locations**](https://vuoriclothing.com/apps/store-locator/), just bring your return in and we'd be happy to help you in person.

  

  

\* At this time we cannot support International gift returns for purchases that were made in the US. 

  

  

♻️ A Note on Return Bags & Boxes:

Please use the recyclable plastic bag or box that your order and all its contents was mailed in. The recyclable plastic bag is resealable and contains a fresh sticky flap for you to reseal your return. Please DO NOT use the paper packaging your clothing is packaged in.